WORKPLACE PERFORMANCE                            ECONOMIC  OUTREACH
  ^{- Mission/Values Statement Development                                                                     -  Economic Development
  - Consensus Building/Team Building                                                                          -  Minority Business Development
  - Customer Service and Satisfaction                                                                             -  Title VI support
  - Process Re-Engineering/Work Flow                                                                          -  Diversity Training
  - Quality Management and Benchmarking                                                                    -  Disparity Studies
  - Facilitation and Focus Groups                                                                                 -  Community Outreach}
 
 

CONTRACT SERVICES/OUTSOURCING                        IT SYSTEMS
<sup>- Reprographics and Clerical Support                                                                           -  Business Needs Assessments
- Mail Room/Courier/Records Management                                                                  -  Client/Server Technology
- Customer Tele-Services Center                                                                                 -  Web Page Design and Maintenance
- Warehousing and Distribution Operations                                                                   -  Data Base Design/Management
- Computer Operations and Maintenance                                                                       -  Geographic Information Systems (GIS)
- Research Laboratory Support                                                                                    -  GIS Metadata Support and Compliance
- Scientific Research Programs Support                                                                        -  Embedded Technology Support</sup>