Townsend Management provides expertise associated with all aspects of surveying. TMG will assist with, and/or perform all phases of the survey process to include:

    *    planning survey design

    *    defining and refining the agenda

    *    administering surveys/data collection methods as appropriate

    *    sampling; survey development

    *    database administration

    *    analysis of quantitive and qualitative survey data

    *    pretest/pilot surveying

    *    assessing reliability and validity

Production of reports to include :

    *    description and summary of results with associated graphs, charts and tables

    *    description of data collection and survey administration methods

    *    discussion of sample characteristics and representativeness of data

    *    analysis of non-response

    *    briefing of results to include to include discussion of recommendations and follow-up actions